Archdiocese of Philadelphia
  • Catholic Social Services
  • Philadelphia, PA, USA
  • Full Time

Full benefits competitive with market standards; This position is eligible for Public Service Loan Forgiveness

Job purpose

The primary responsibility of the Program Supervisor is to oversee the Case Manger (CM) and Case Aide. Provide support to Program Director to ensure efficient functioning of program. Ensure all residents receive proper supports and certify services are delivered in accordance with state regulations and DBHID requirement and city regulations. Provide community outreach to develop and maintain client census.

Duties and responsibilities

  • Provide weekly supervision to CM and Case
  • Monitor and document training needs of CM and Case
  • Provide annual evaluations of CM and Case
  • Review documentation of case records and Medication (MARS) tracking for
  • On-Call for Medication
  • Review case notes on a weekly basis and ensure case notes are properly documented using D.A.P. (Data, Assessment, and Plan) format by CM and Case Aide.
  • Review daily logs to ensure proper procedures and reports are
  • Ensure accurate Admission and Discharge of
  • Submit Event Forms when appropriate (e.g. Admission, Discharge, AWOL, ).
  • Maintain small caseload of 3
  • Engage residents and establish positive
  • Participate in monthly residents
  • Assist with lunch times needed for Mercy
  • Meet weekly with Program
  • Attend Concurrent Reviews with Program
  • Quarterly review of medication distribution procedure with staff and med observation semiĀ­
  • Assist Program Director in preparation of audits and/or inspections of the site, programs and/or case
  • Ensure program is meeting all agency, City and Funder
  • Participate in monthly staff meetings, weekly supervision, training and meetings required by both CSS and Funders.
  • Work collaboratively with other community organizations to promote program
  • Other tasks and duties as assigned


  • Ability to live, implement, and communicate the values and mission of the
  • Requires minimum BSW or related
  • Experience and knowledge of women who have a history of homelessness, trauma, mental illness and /or drug and alcohol addiction.
  • CPR and First Aid
  • Medication
  • Ability to maintain a professional partnership with other community
  • Strong written and verbal communication
  • Valid Driver's license
Archdiocese of Philadelphia
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