Archdiocese of Philadelphia
  • Catholic Social Services
  • Philadelphia, PA, USA
  • Hourly
  • Part Time

Title: Case Aide, Refugee Resettlement/Afghan Placement Program

Title of Supervisor: Supervisor, Refugee Resettlement Program

Organizational Unit: Catholic Social Services

Location: Southwest Family Service Center, 6214 Grays Avenue, Philadelphia, PA 19142


Provide assistance to case management team assisting newly arrived refugees. Safely providing transport for program participants to medical appointments, shopping, job interviews...etc Working with teams to collect and distribute donations. Assisting APA team with preparing housing for new arrivals. Assisting with translation and interpretation when needed.


· Maintain a clear understanding of the procedures of the U.S. Afghan Placement Program;

· Greet arriving refugees at the airport and transport them to initial housing;

· Assist in securing safe and affordable housing for arriving refugee families.

· Ensure that housing is fully furnished with all items mandated by program guidelines.

· Solicit, pick up, and deliver items as appropriate;

· Ensure participants are provided appropriate seasonal clothing and food;

· Assist in orienting new arrivals to the neighborhood;

· Assist in transportation of participants to medical appointments, school appointments for children, job interviews, shopping and ESL classes.... etc

· Maintain accurate records of all services provided;

· Participate in staff meetings and in-service trainings as appropriate;

· Perform other duties as assigned.


  • Knowledge of and orientation of philosophy of the Agency's policies as presented in Mission Statement.
  • Knowledge of and commitment to Catholic values and teachings.
  • Fluency in a second language including Dari, Pashto is preferred.
  • HS Diploma or GED equivalent
  • Ability to establish and maintain a positive and professional relationship with co-workers, participants, and visitors; cultural sensitivity and the ability to relate well and effectively in a diverse work place with a diverse client population is required.
  • Some weekend work will be expected as determined by supervisor
  • Valid PA driver's license and driver in good standing
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